The New restriction against telephone fraud With identity, operators who do not fulfill their new duties are fined up to two million euros. The Minister of Digital Transformation and Public Activities Oscar Lopez will be gradually implemented after issuing an order signed on Wednesday.
The rule that permits the operators is the “serious” violation of the General Telecommunication Act, which can be fined up to 2 million dollars. “In each case, the graduation of the permit depends on the degradation, the worsening or the impact,” said Matias Gonzalez Martin, general secretary of the telecommunications and digital infrastructure and digital security.
The order of the Lopez Signed Minister was issued in the official state gazette (BoE) in the next few days, which is one of the first measures, which is the duty of preventing operators in 20 days, calls and SMS, which is the assigned or unwind or offered number of calls and SMS in the National Number Scheme.
In addition, as Minister Lopez has already announced, companies are “strictly forbidden” Make business calls with mobile phoneThis figure is designed to identify the end users, but not the companies. This action applies to 3 months after entering the minister’s order.
The new regulations usually allow companies to make business calls with 800 and 900 numbers, which have so far identified free calls for the customer. In addition to these numbers, companies can also use national numbers with geographical prefix (91 in the case of Madrid).
Operators will have a national number in its original counting field in order to prevent calls and SMS with an international ancestor, but there are calls that appeared in Uganda, France or England in theoretically, but if they appear by a Spanish number, they are “another to handle a customer’s identity. Signs, ”the telecommunications secretary explained. The exception here is used by subscribers abroad and the so-called Roming.
The new regulations establish a registry managing the National Markets and Competition Authority (CNMC), in which alphanumeric SMS codes (Koros, Tax Company, Renf, Financial Companies …).
So far, the control of these labels fell to the operators. To avoid these frauds, the regulator is considered. Considering its complexity, this is an additional task for the vast purpose of the CNMC capabilities, which is a measurement of a period of 15 months.
WhatsApp is not control
There are no obligations that refer to WhatsApp’s communications in this project, which is increasingly used by customer service companies, but used by many fraudsters, for example relatives of the affected side. In the coming months, the telecommunications secretary said, “We will have to see the impacts of this order.”
The Measurement Package affects the call centers overseas, which uses a kind of international catwalk, but in Spain, is connected to a network finishing point, and providing the national number associated with the location, which controls the ‘Teleicos’ operators.
The project was taken to the previous general consultation a year ago, and in June last year, a draft was taken to a draft, and finally approved text “95%”, some technical improvements “secondary order”. For example, the proposal of the volumes to block the call number is included.
Exponential growth
In recent years, the ministry has found that telephone fraud has grown “high -speed”. When the digital transformation program began to produce a year ago, police reports have increased these procedures in “over 500% in 8-10 years”, according to the telecommunications secretary’s claim.
These frauds are “causing important financial and economic damage to citizens, for the consumers of distrustful telecommunications services, and the changed public and private organizations.
From digital change, like Spain, in countries such as Finland, Germany and Belgium, they insist that similar actions have been adopted recently, with “up” 90 %of the “removed telephone scams”.
The minister’s order is the result of a creation that “negotiate with the operators and approved”, for which the “cost of adaptation for almost any rule and obligatory adaptation”, but they are “interested in this process” are “interested in” the damage to these scams and other costs to avoid them.
