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Cape Town City has announced that it will stop sending printed municipal bills through the South African post office 31 December. This is part of its wide paperless billing campaign, which has already seen 430 000 accounts sent via email.
Movement
The Constitution of the Council, Mayor Committee Member for FundHe explained this decision as a motivation to modernize Bilking and improve performance.
“Email accounts make account holders easier to keep track of their bills and use the evidence of accounts to reside,” said Embandesi.
Change for email bills is part of a long -standing effort to reduce the environmental and financial costs associated with postage. Residents can easily switch by sending or sending an SMS e -mail with their account number and email address.
Support for those who do not have access to email
Although the city is aimed at converting most accounts to digital forms, arrangements have been made for those who do not have access to email. Residents can contact the city call center to discuss alternative arrangements.
“Importantly, all account holders who do not have email will be helpful and they are advised to call the city’s call center so that we know about them and help them,” Embandesi said.
The city emphasized that this action is about facilities and stability. The reducing the printing and reducing postage is compatible with its goal of financial responsible and environmental consciousness.
Timeline approaches for paperless change
The account holders must act in front of 31 December 2025 Timeline for ensuring a smooth change. Embandesi highlighted the importance of preparing now.
“We have made a lot of improvements for many years by reducing the number of bills we send through the postal service. However, we are stepping up our efforts to switch to email accounts.”
This change comes Amidst uncertainty of the future of the South African post officeThis has faced functional challenges and closure in recent years.
What action can cities and municipalities take to ensure content and access to transforming to digital services?
Let us know by posting a comment below or sending a WhatsApp 060 011 021 1.
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